FAQ

Q: i need this urgently - what's your turnaround time?

A: We aim for 24 hours within time of shoot. Unless otherwise specified.


Q: Do you charge for travel? How far would you go?

A: We don't charge for travel within Auckland unless orders are below $149.00.  As for distance, as far as you want us to. We have clients across the country.

 

Q:Do you offer returning customer discounts?

A: We do!  - just ask us.

 

Q: wHAT happens IF I'M NOT HAPPY WITH THE WORK?

A: We will endeavour to make sure you get exactly what you are after. This is why we always discuss with the client before the shoot, to make sure we are both on the same page. We will re-shoot or refund depending on the case.*

*please refer to the consumers guarantee act for more info.